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forecasting

2020

Pandemic: A case study in Superior Customer experience with lesser choices

How did retailers make customers believe they have better availability in a period when high amount of SKUs were unavailable? With the onset of pandemic in 2020, it was clear to retailers that shoppers didn’t really care about price. What they cared about was availability. Retailers noted that what started Read more…

By riteshkapur, 4 yearsMarch 17, 2021 ago
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