1. Use KPIs alongside human intuition.
This enables optimal decision-making. Where hypotheses are continually tested through a feedback loop of intuition and data.
2. KPIs need refinement over time.
As well as continual reflection on their reliability and relevance.
3. Combine KPIs with intuition.
Focus on the actual objectives rather than just defining KPIs. Maintain an awareness of the limitations and biases in KPI-driven decision-making.
How to avoid KPI psychosis in your organization?
https://blog.promaton.com/how-to-avoid-kpi-psychosis-in-your-organization-5ffc83967f2b