Decoding the Supply Chain Paradox: The Limits of Technology in Solving Complex Challenges

Tools help.
But just having a tool does not necessarily mean you will be better.

The Great IT Illusion:
𝗪𝗵𝘆 𝗙𝗮𝘀𝘁𝗲𝗿 𝗖𝗮𝗿𝘀 𝗪𝗼𝗻’𝘁 𝗦𝗼𝗹𝘃𝗲 𝗦𝘂𝗽𝗽𝗹𝘆 𝗖𝗵𝗮𝗶𝗻 𝗖𝗼𝗻𝗴𝗲𝘀𝘁𝗶𝗼𝗻

Despite our obsession with technology,
it’s time to face the hard truth:
Technology alone won’t fix our supply chain problems.

Take the example of a struggling retail company.
They invest heavily in IT solutions like automated inventory tracking,
hoping to speed up their operations.
But they fail to consider how their current reward system
encourages employees to
prioritize speed over accuracy.

What’s more,
they don’t take the time to unlearn old habits, like
• hoarding inventory or
• placing unnecessary rush orders.
  So despite their fancy new tools, they’re still stuck in the same old traffic jam.

If we want to break free from this cycle, we need to ask the tough questions.
What outdated practices are we holding onto?
How can we incentivize better behaviour?

Only then can we start to truly move forward.